Many areas of the country have only one or two providers, especially for high-speed broadband. Unfortunately, there’s still far less choice when it comes to internet service. Each year more people “ cut the cord” on their traditional TV package and look to a streaming service-or services-to replace it. The choice among TV providers is largely the result of newer streaming services-such as AT&T’s DirecTV Stream, FuboTV, Hulu + Live TV, Sling TV, and YouTube TV-that attempt to replicate the type of TV service you get from a traditional pay-TV package, including live local stations and cable channels. That has made more of us consider "de-bundling" the collection of TV, internet, and phone services we get from a single company, and instead choosing these services from multiple providers. Over the past few years, though, one thing has changed dramatically: Consumers now have many choices for TV service, where they once had very few. That evolution has blurred the distinction between providers that historically were telephone- or cable-only companies. (See Webpass, for example.) In these instances, users should skip the modem instructions and instead plug their gateway eero into the Ethernet jack on their wall.Home telephone, cable television, and internet started as separate services but evolved over the past two decades into a “triple play” of technologies that are often bundled by providers. Some ISPs don't actually require their users to have a modem. Google Fiber’s support page provides helpful tips on connecting your own router – in this case, your eeros – to your Fiber Jack. If you’re not sure how to do this, please contact your ISP for assistance. See our steps on how to do this here.) After you set up your network, you can log into your existing router and disable WiFi to prevent multiple SSIDs. (This configuration is called 'double NATing'. If your DSL provider requires PPPoE, you should set up your eeros behind your existing router. To set up your eero network just follow the setup instructions in the eero app. See our detailed U-verse instructions here. After your eero network is set up, we recommend disabling WiFi on the AT&T U-verse router. You can review those steps here.Įeros work well with AT&T U-verse service. If you want to control your FiOS TV from within your eero network, there are some additional configuration steps you'll have to take. You do this by putting it in bridge mode. This step is not mandatory.Įeros work well with Verizon FiOS Internet-only service. After setting up your eeros, you can optimize the performance of your network by turning off the routing and WiFi functionality of your combo device.When prompted to create a network name, select a unique network name (SSID) for your eero network.When the app asks you to connect your gateway eero to your modem, attach your gateway eero directly to your modem/router combo device via Ethernet. Follow the setup instructions in the eero app.If you have one of these devices, you should: Many ISPs provide a single device that acts as a modem and a router simultaneously. Some modems and Internet Service Providers (ISPs) require special configurations. Unless noted below, eero should work with your existing modem right out of the box. We've tested eero for compatibility with most modems on the market today.
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